Compliance Assessment Summary Report: Gordon Food Service Canada Ltd
For Funding Agreement no. 1920-HQ-000040 and funding agreement no. 2122-HQ-000046 between Crown-Indigenous Relations and Northern Affairs Canada (CIRNAC) and Gordon Food Service Ltd
Name: Gordon Food Service Ltd
Location: desk audit
Time period covered by audit: April 1, 2020, until March 31, 2023
Total amount of CIRNAC funding received for this period: $172,265
Context
At the request of the Crown-Indigenous Relations and Northern Affairs Canada (CIRNAC), Samson & Associés CPA / Consultation Inc. performed a desk compliance assessment of the Funding Agreement between Nutrition North Canada (NNC or the 'Program’) and Gordon Food Service Ltd. (Recipient). Nutrition North Canada is a Government of Canada Program that helps make nutritious food and some essential items more affordable and more accessible to northern communities. The purpose of the assessment, in accordance with our engagement with NNC, was to provide information on:
- Whether the Recipient is passing on the full value of the subsidy to consumers;
- Whether the amounts disbursed to the Recipient through the fiscal years 2020/2021 through 2022/2023 were appropriately claimed in compliance with the Terms and Conditions of the Recipient's Funding Agreement;
- Whether program visibility requirements are met and that the subsidy is transparent to consumers;
- The Recipient's reporting and claiming systems and procedures with regard to gaps and controls issues; and
- Whether the Recipient respected program rules in regard to sales to ineligible clients.
The period covered by the compliance assessment is from April 1, 2020, until March 31, 2023. We determined our sample size by applying professional judgement based on the frequency of claims and the number of items in each claim.
The compliance assessment was performed as a desk audit. As a result, our interviews were performed based on electronic communication with the Recipient to identify and document their key control activities, their procedures and processes related to the claim of funds to NNC, program delivery and reporting. In addition, due to the travel restriction we were unable to verify the accuracy of the weighting system used by the Recipient.
We subsequently performed detailed audit procedures on the accuracy and validity of the Recipient’s claims and on the margin earned by the Recipient on the subsidized products.
Based on the procedures performed and as more fully described in our report, we did not find any significant deviations in the samples we selected; however, we identified improvements in the form of recommendations to improve the Recipient’s control environment in relation to the Program.
Conclusions
Overall, we are of the opinion that the funding provided to the Recipient was spent for the intended purposes and in compliance with the terms and conditions for the 2020-21 to 2022-23 Funding Agreements signed with the Department. However, findings and recommendations under section 1.2 were identified and should be read in conjunction with these conclusions.
- Except for the errors noted under sections 5.1 and 5.2, we can confirm that the amounts disbursed to the Recipient over three fiscal years (2020/21 – 2022/23) were appropriately claimed in compliance with the terms and conditions of the Recipient's Funding Agreement. Furthermore, the subsidy claimed for reimbursement by the Recipient relates to the type and nature of eligible cost requirements of the program.
- Based on our review, the Recipient's sales invoice clearly identifies the amount of the price reduction associated with the subsidy. However, the NNC Program is not visible on the Recipient's website as required in section 4.1 (Program Visibility) of the National Program Recipient Manual. Furthermore, in relation to objectives #2a please refer to Objective #6 "Third Party Retailers".
- Based on discussions with the Recipient, they are aware of the requirements preventing the sale of subsidized products to ineligible businesses and establishments and the review did not find any sales to ineligible businesses.
- The Recipient is using the most effective and cost-effective supply chain arrangements and routes.
- Our review found that the database used by the recipient was adequate.
- In our opinion, the Recipient passed on the subsidy to eligible clients and the value of the subsidy is not being eroded by the Recipient's profit margin practices.
- Three recommendations were identified to improve the Recipient's management systems, processes and practices in order to address the deficiencies noted.
The table below summarizes the recommendations identified by the auditor, the actioned measures required to be undertaken by the retailer/supplier, and their status.
| Auditors Recommendations for Gordon Food Service Ltd | Action Plan for Gordon Food Service Ltd | Statue |
|---|---|---|
| The Recipient should reconcile products listed on sales invoices with the amounts claimed to ensure that claims are accurate and subsidies are appropriately passed on to clients. | After review of the management letter, the Recipient as put in place a manual validation of the items and weights prior to claim submissions. In addition, the Recipient communicates directly with the claims processor to ensure proper item categorization for accuracy when needed. | Complete |
| The Recipient should ensure that the weight claimed is appropriately reviewed to ensure accuracy and reconciles with the weight on the customer invoice. | After review of the management letter, the Recipient confirmed that since the implementation of SAP in 2022, any weight discrepancies have been resolved. The system sources product specifications directly from the vendors to ensure accuracy. | Complete |
| The Recipient should ensure that the NNC program is visible on their website, social media and other media platforms used to promote NNC-eligible food products. | After review of the management letter, the Recipient will update their website with mention of their partnership with NNC and will ensure all media channels are also compliant with the visibility requirements. In addition, additional social posts will be created to build awareness of the program. These changes will be effective by April 2026. | On going |